What you say, what you do and who you are

We no longer care what you say.

We care a great deal about what you do.

If you snicker behind the boss's back
If you don't pay attention in meetings
If you argue with a customer instead of delighting them
If you copy work and pass it off as your own
If you shade the truth a little
If you lobby to preserve the unsustainable status quo
If you network to get, not to give
If you do as little as you can get away with

...then we already know who you are.
(via seth godin)